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Complaint 43979 Details

Here is a copied "whistle blow" I found from the company that scammed me and its well said so I will just paste the whole thing for all to know. Here goes:

Just remember, these scammers sit around all day (and their livelyhood depends on this) and develop rebuttals to answer the questions that you have, and they are a few steps ahead of you. Every question you have, they can usually answer but alot of times its not really satisfying, but they just keep talking and it usually tricks people.

A man name Vincent Kahn and George Krizan co-own a list of 4 million timeshare leads and 2 offices out of Ortigas Center - Metro Manila, Philippines. The real name of the company registered with the Philippines SEC is 'Uni Asia.' Vince has it registered under the names of 3 naive unknowing girls that work for the company:
Kay ann Santos, Janice Alcala and Eileen Salita. (vince pays these girls about $18 a month for having their names on the documentation)

[side note about Vince Kahn]
Vincent Kahn is from Colorado. He used to be a timeshare salesman which is where he learned everything he needed to know about a timeshare scam company. He had a warrant for his arrest in Mexico for an illegal list of only 10,000 leads (he has over 4 million now) so he ran to the Dominican Republic to hide but he was actually caught there and imprisoned for an unknown amount of time. He posted bail and took a boat over to Haiti and escaped back to the USA and then flew to the Philippines to begin his scandals here. He has been here for about 3 years as he says, and hes been doing this same scam ever since. He is over the age of 50 and he is always bragging about having unprotected sex with underage women, in the hundreds as ive heard. And he smokes marijuana and hashish. I believe its important to know who your dealing with here when you decide to take an extra step to make complaints online with the FBI/FCC/BBB etc...because this man really needs to be stopped. Hes sucking the money out of America one decent person at a time.

If you search on google for Vincent Kahn or Vince Kahn, you can see the mexican timeshare post made a long time ago, along with more recent ones.
[end]


The address is 3104 Tektite Building (East) - Ortigas Center Philippines 1600. Their hours of operation are from 9pm - 12 noon the next day. They work Monday-Friday USA time.

The company is REALLY owned by the 2 Americans (George and Vince).

This so called Global Travel Services claims that they have a group that is interested in renting your timeshare for $3600 per week for any weeks that you have available. They claim to work with a partner company called Universal Exchange who is a wholesaler so thats their excuse as to why you've never heard of them before and also why there is no way you can ever find them or contact them. And give me a break, $3600? Thats 5X as much as the highest amount for a legit rental.

The company you've been dealing with is simply 2 boiler rooms with about 15 employees in 1 branch and about 20-30 in the other. There is absolutely no Universal Exchange, and they have NEVER paid one customer any amount of money for any time share.

First of all the website they gave you is fake and has already been taken down due to people finding out. http://www.globaltravelservices.info

the new website they are using is: http://www.globaltravelservices.biz these are all fake, and thats why they keep changing around. If you talk to agents there, some wil say they've been in business for 2-3 years, some will say 8 years, some will say random things because no one really knows. They are just Filipnos claiming they are from Las Vegas or Henderson. Most of the employees dont know anything about the USA and you can easily find out that they are lying.

Why Philippines? There is no FCC here. No one is regulating the phone lines, the police are easily paid off. You can basically get away with murder or any kind of crime here as long as you have $1000 to pay a police officer because thats about 3 months of their salary so of course there are alot of scam operators out here doing similar scams.

Here are a few proofs that this is a major and total scam:

1.) Timeshare rented for $3,600 at the Hyatt / Mariott? Go online and check how much a hotel is at the Hyatt (around $100) AND its not even a timeshare company! Call them and ask! Its impossible that they could even rent this!
http://www.cancun.regency.hyatt.com/hyatt/hotels/index.jsp or call their booking hotline: 1-800-633-7313 (ask them if its timeshare, ask if they are having a convention)

2.) The dates of the convention change every month because what Global Travel is doing is when they called you, the convention they advertise is (3 months) in the future. Well, every month, they tell the new batch of victims/customers that the exact same conference by the exact same group (lack of creativity) is occuring the next month. For example, if they call you on January, they will be advertising for an April convention, if they call in February, its for a May convention and so forth....

3.) Universal Exchange doesnt even exist. They pretend like you can use RCI/II to exchange, but of course when you call your exchange company they will say "Hyatt/Mariott is not one of our clients, we cant exchange." So what this means is you will call back to Global Travel Services and ask them to use Universal Exchange because you should be desperate by that point (if they did their job building up your greed). Well it is just a made up company, and its just an excuse for them to get your credit card #. If you notice after you've been charged, the processor of the credit card is NEVER Universal Exchange, its always a random person. Why?

The people who charge your credit card are random processors in the USA that Vince hires to process for him. Since half of his transactions get cancelled anyway, he has to go through different processors daily because alot of them get shut down or refuse to do business with him.

4.) They dont even need to know the name of your timeshare. If you called up the phone # and asked them to rent your timeshare, you can give them a completely falsified name and they would go forward. Try it!

Call up the #:

5.) They always claim that there is a refund policy of 2-3 business days after the event gets cancelled. But, the company has about 20 salesman and 3 customer service people. The customer services job is simply to lie all day long and delay the customer months and months later, and believe it or not, but alot of times during the same phone call that they will tel you the bad news of the event being cancelled or delayed, they will UPGRADE and rent EVEN MORE timeshare from you charging you even more money! This strategy is used because you decent people wouldnt expect someone out there to have the audacity to actually ask for more money if it wasnt legit. Well these guys are hardcore scammers!

6.) If you call RCI or II, none of them know anything about Global Travel Services. The reason they chose this name to be the fake name, is because there are so many companies with similar names that its easy to get confused and some of the websites even look decent, so they can trick you. One of the popular confused sites is: www.globaltravelservices.net this website doesnt even have real content, its a fake website that leads no where. If you actually try to buy a package and check out it just loops you around, theres no contact info, its just a junk website probably made by other scammers.

7.) The company technically does NO business in the Philippines. The boss man Vince simply comes in each week with cash in his hand and pays people. So on the books, no money is ever transfered around, its just this guy Vince with his scam and his team of scammers. About half of the employees know and the other half dont.

8.) The phone #'s they use keep changing. They are always moving offices and changing phone #'s. Here is a list of the phone #'s that they have used in the past, and there is a website on google that you can check the phone # for complaints from other people that have been called by that #. Please check it out here:

http://800notes.com/ this is a great reverse phone # look up website. Please everyone make complaints so that this scam is easily trackable by other unknowing consumers. Please let your story be known!

310 734 0187
702 514 3430
702 514 3431
830 632 2231
858 346 2222
310-975-3921
800-251-9570

9.) They claim that it is a MASEAN medical group or something like that. Look on google, MASEAN medical group had a convention in Vietnam like 2007 and they are no longer even together. Call the Hyatt/Mariott too and try to confirm the group that they speak about, they will have heard nothing at all. (Globals rebuttal may be, "well who did you speak with? some customer service grunt?" ) so try to ask for a manager or someone that would know.

10.) NO MATTER WHAT THEY SAY, YOU CAN CALL YOUR CREDIT/DEBIT CARD COMPANY AND GET YOUR MONEY BACK. JUST DISPUTE THE CHARGE. The problem is, when they make the sale with you, they say that they will record a part of the call for your protection, and a 3rd party verification service will come on the line just to ask you a few safety quesions. What this really is, is the scammers recording you saying YES to only a few bits of information. They will get you to say YES to your name, address, credit card details, authorize the charge, and thats it. They will never talk about the timeshare during the verification. If you bring up the timeshare, they will have to stop the recording, and start a new one that is not 'contaminated' with the truth. Its so sad, but the verification is an attempt by them to make your charge legal, but even with that recording of you authorizing it, the credit card companies will side with you every time so dont be shy to call your credit card company and cancel. Dont bother calling Global Travel Services to cancel because they will just run more games on you.

11.) Please everyone, like I said earlier, dont just cancel this charge and forget about it. Please go on the following websites and make your voice heard. Take a moment to file a complaint so that the world can see what these guys are doing. Its so horrible but this campaign that they are doing works perfectly with the economy crisis because people NEED money and they become more gullible in times of need. Here are a few websites that you can check, as well as make your own complaints known:

Better Business Bureau: (Link Removed) (they always change their said location but just take the location they told you and file it under that city - since ive been there we were in Houston and Las Vegas)

Red Week (Link Removed) (this is a great website for timeshare owners and other people that have questions about timeshares to read forum posts from other consumers)

Federal Communications Commission: (Link Removed)

Information that is handy in dealing with these people (Link Removed)


And lastly, if ANYONE has any questions, please feel free to email me back here. I would be happy to answer questions and try to help you all get your money back