Revitalize Health Beauty
Complaint 42734 Details

  • Date Occurred: 12/02/2013
  • Reported Damages: $229.89
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered samples of Radiant Skin Care and Revita Anti Age in September. I have used products and have seen no improvement in my skin. I have since received one unasked for Perfect Radiance and my credit card account was thus charged 74.95 sterling. This product is being returned unused. My credit card account has also been charged two subsequent amounts totally unsolicited and to date products not received by myself. My credit card company has now been notified and I have tried to telephone the above company but have been un successful.

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Comments

  • aileen
  • aileen SBID #c9da85989c
  • Posted 12/10/2013
  • only way is to email them your cancellation . it may take a few tries to get past the automated response. then contact your credit card company with proof of cancellation. they cant prevent this company from taking money from your account but with proof of cancellation they can retrieve your money from their bank
  • Was this helpful?
  • Kate
  • Kate SBID #fd294734c9
  • Posted 01/08/2014
  • I had the same problem but since got their phone no. (0808) 168 3684 (according to BT this is a free phone no) and have since called them. Spoke to a lady named Kim who was helpful. Told me the t & c's of the trial are that they send you out more product charging in advance. Asked why they had charged twice but sent no product. Was then told that the product had been despatched and should arrive shortly. I advised her that I wished to cancel and wanted a full refund of £251.90 as I would still pay the £2.95 charge for the sample. She tried to negotiate some free product and they keep my money which would then not be "FREE", then she tried to get me to agree to a 50% refund but I stood my ground and told her I wanted a full refund and I would return the product. She then agreed and I was given the address details to return product to once it arrives and I had then to phone her with the tracking no. and once the products were returned I will be given my full refund which i'm happy to say I received as promised.

    Good luck, let me know how you get on.
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?
  • Layna
  • Layna SBID #24ec4d1af0
  • Posted 02/28/2014
  • Please contact
    Trading Standards
    West Lothian Council
    County Buildings
    High Street
    Linlithgow
    West Lothian
    EH49 7EZ
    The more complaints submitted the more they will do about this mickey mouse company.
    Refund................joke.......I have tried and have now referred this to Trading Standard. Google Map the post code.....very interesting !!!!
  • Was this helpful?

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Business Profile Summary

  • Revitalize Health And Beauty logo

Company Statistics

  • Complaint Against Revitalize Health And Beauty
  • Complaints Filed: 1338
  • Reported Damages: $641,878.18
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.