Ziinga.com
Complaint 40941 Details
- Date Occurred: 11/14/2013
- Reported Damages: $59.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I decided to take a look at the site as it was sending me emails constantly. Claiming to be a free site.
I got some free bids and bought a couple for £4.82.
i placed some and it seemed to be a total waste of time, so I never went back on.
I have just noticed in my bank account that they have debited my account with £59.99.... a 'membership fee'???
There was no invoice sent to me and no receipt of the transaction sent to me. All debits are required to b receipted.
They claim that I was aware of this....NOT TRUE. I WAS TAKEN WITHOUT MY KNOWLEDGE and i would not hav known if i was not short of money this month and looked to see why. I have requested a refund as it is not ethical to not send an invoice or not send a receipt for the transaction.... they are refusing.
they advise there is notification printed which pops up on payment. That happens on the payment of £4.82... but I did not authorise £60...so they took it and therefore nothing 'pops' up.
They insist everyone is informed..... NOT IN THIS CASE
PLEASE HELP
CAROLE WOODS
- Anonymous SBID #a244d90245
- Posted 11/28/2013
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Company Statistics
- Complaint Against Ziinga.com
- Complaints Filed: 1080
- Reported Damages: $1,439,323.84
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.