chinanicewhoelsaler.com
Complaint 38617 Details

I ordered a pair of shoes online and paid with my paypal account. Then the next day someone from the company emailed me asking me for payment. When i explained that the paypal money already cleared her response was this exactly

"oh , we are honest ,we really don't get your payment, our paypal account is [email protected] ,

i thought someone who is a hypocrite take your money ,pls get back your money from paypal ..(Inappropriate Content Removed),an out-and-out swindler ,take it easy ,you will get your money back ."

So I went back to the website to check it all out and i see a box suggesting live help from Sara, the same name that emailed me.

So I copied and pasted the email to her in the live chat box and this is how that conversation went.

"Sara 12:28:18

Hello, dear customer,what can i do for you?
Me 12:29:02

oh , we are honest ,we really don't get your payment, our paypal account is [email protected] , i thought someone who is a hypocrite take your money ,pls get back your money from paypal ..(Inappropriate Content Removed),an out-and-out swindler ,take it easy ,you will get your money back . sara do you want to pay by paypal ? if you want to pay via paypal, send payment to [email protected] pls, do pay attention to the account is [email protected] , don’t trust anybody else ,
Sara 12:29:11

albert ?
Me 12:29:51

no
Sara 12:30:11

yes ,that is the email i sent you ,what 's the mater?
Sara 12:30:40

may i know your name pls ?
Me 12:31:04

not albert? who did you send the email to?
Sara 12:31:50

lucrezia ?
Me 12:32:00

yes
Sara 12:32:10

nice to see you ,welcome dear friend.
Sara 12:32:36

Lucrezia

Products Ordered: 2
1 x Jordan 13 Lady-008
- size: US5.5 / UK3 / 36
1 x Air Jordan 7-026
- size: US10 / UK9 /euro 44
Sara 12:32:44

is that your address and order list ?
Me 12:33:45

yes, but the items were paid by pay pal and the funds were removed from my account directly from your website, so if there is a discrepancy it is on your part, not mine.
Sara 12:33:56

yes, just like i said in your email .. we really didn't get your payment ,we never lie ,pls trust us
Sara 12:34:37

i know everything about your order but the hypocrite don't
Me 12:35:12

what hypocrite?
Sara 12:35:19

and we d like to deal more business with you ,we won't do that just $92.00 scare our customer
Sara 12:35:55

you sent money to [email protected] ,rihgt ?
Sara 12:36:25

today i tried to pay myself ,it show that paypal ,
Me 12:36:26

it was the direct link from your paypal in the checkout screen
Sara 12:37:08

finally we fix out ,our paypal is [email protected] ,some one did some problem to us ,
Sara 12:37:24

pls trust us ,we can't say anything if you don't trust us ...
Sara 12:37:41

you can open paypal dispute and get your money back ,take it easy ...
Me 12:37:45

well this is where it went
Me 12:37:47

Business Name: free shipping (The recipient of this payment is Non-U.S. - Unverified) Email: [email protected]
Sara 12:38:07

yes, just [email protected] ,(Inappropriate Content Removed)
Me 12:38:22

well this came from your website
Sara 12:38:43

don't worry ,you can get your money back via paypal ,paypal is a secure way for buy
Me 12:39:26

im aware of that, but im pissed now because i have $92 on hold, with no shoes, and of course I would never return to this website
Sara 12:39:49

sad to hear that ,,
Sara 12:39:59

take it easy pls ...
Me 12:40:00

it sounds like your company is a scam
Sara 12:40:07

never ....
Me 12:40:08

and you sound scripted
Sara 12:40:37

if we scam you ,we don't talk so much with you ..
Me 12:40:50

all of this and the email is going to be reported. Trying to con people out of their money is unethical
Sara 12:41:46

Lucrezia ,well ,i can say nothing if you thought so ,,
Me 12:42:13

you don't even make sense
Sara 12:42:26
;(

Sara 12:43:08

finally you will no we are not the person you are talking
Me 12:43:34

finally, lol. no your company is a scam
Sara 12:44:01

ok ok ,we need time ,only time ,pls ,have a good day
Me 12:44:05

otherwise if someone was messing with your website a real company would of shut it down and had the matter corrected
Me 12:45:04

and a real online help associate would of corrected the mistake and not just said
Me 12:45:07

oh , we are honest ,we really don't get your payment, our paypal account is [email protected] , i thought someone who is a hypocrite take your money ,pls get back your money from paypal ..(Inappropriate Content Removed),an out-and-out swindler ,take it easy ,you will get your money back .
Sara 12:45:50

well ,bye

Thank you,talk you later!

Thanks for your evaluation"