Nuriva and Renaderm
Complaint 358448 Details

I ordered what was advertised as a trial price of $4.97 each for Renaderm and Nuriva. I received email confirmations for these items. I received them and was charged correctly. The email I received from them was different from any I have ever seen ~ no real information! I was concerned enough to watch my credit card charges and put in a dispute on the $4.97 charge. Long story short ~ the products arrived and I called my credit card company to have the dispute removed. When I was transferred to the Dispute office I was told the real story ~ I would now be charged $99 a month for products if I did not cancel the order within 14 days. Thankfully I was within the 14 days. The credit card representative contacted the company and told them I wanted to cancel future orders. She also requested a confirmation number because without it they can deny that the order was cancelled. Thanks to a great credit card company and my feeling that something was not quite right about this transaction, I have been saved from the $99/monthly charge that I supposedly agreed to. If it was in the advetisement I did not see it nor did the receipt give me any indication that this is what would happen if I did not cancel within 14 days. Buyer beware. Anything that looks too good to be true usually isn't.