Direct Buy Warranty
Complaint 35288 Details
- Date Occurred: 11/11/2013
- Reported Damages: $7,000.00
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Filed claim for leak in cooling system of car. they denied claim saying the part, a transfer tube, is not covered. Later they said the part was rusted out and not covered. That was a lie. The dealership never said anything about a rusted part. They now say hoses and tubes are not covered. They are also saying any part that transfers fluids is not covered. It changes with every conversation. I paid $2372 for "Platinum Elite" coverage in Feb 2011. The receipt from Direct Buy specifically says the Platinum Elite package includes Cooling System.
- pjpowers SBID #6562f3ba4d
- Posted 11/14/2013
Comments
- pjpowers SBID #6562f3ba4d
- Posted 12/08/2013
- this complaint has been resolved.
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Company Statistics
- Complaint Against Direct Buy Warranty
- Complaints Filed: 9
- Reported Damages: $20,402.85
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