Furniture Row,
Complaint 350161 Details

I purchased a sofa from Furniture Row on June 3, 2015. The sofa was not delivered until July 2015. Made by Studio City, fabric color is cream Sunbrella. The seams where the piping is on the back of the sofa has changed color. The NOT VERY NICE MANAGER told me they did not warrant anything like this but was willing to trade my sofa for the same in the store. After looking at the store sofa, it had the same issue, so NO, not happening. He was rude and steadfast on the fact there was NO WARRENTY on the fabric, and that's that. So I'm left with this sofa that looks terrible, you would not accept it in your home. If it in my living room which I don't even use and in the years time I have been in Florida. Soooo, how does this happen. PLEASE HELP, Diana Cook, [email protected]