Dollar car rental
Complaint 347008 Details

I have rented here in the past with no issues. I walk in at 12 midnight and ask if they have any vehicles left. They say yes and quote me 390 dollars for 8 days fir a Toyota Camry. A little high but whatever it's late. The lady at the front desk asks me where I'm going and I say to Fenton which is the next town over to my hotel. I ask if theres unlimited miles . She says yes. On my way to Phoenix, I called to see if there was a one-way drop off fee in case I wanted to fly home . They say no we don't do this. They say what are you doing in Phoenix.? Your rental agreement says you cannot take your rental outside of the bordering states of Missouri. Apparently I initialed where it said this. They never disclose this to me and said my contract was void and they were going to call the cops because the car was stolen. I have never been treated so bad in my life. Then I get to talk to the owner because apparently this dollar is a franchise and can do whatever they want. They charged me $.15 a mile. Which came out to an extra $469 on top of the 389 I was supposed to pay. Plus a $95 surcharge. Please do not, do not ever go to this rental again . I am not the only one that has been screwed over by this place