Renttext
Complaint 346259 Details
- Date Occurred: 01/21/2016
- Reported Damages: $5.99
- Location: Renttext.com
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The shipping policy is misleading and missing important details.
I ordered a book, and paid $5.99 for expedited shipping. This should have made my book a priority and be shipped out asap in order to be compliant with their shipping policy. Such policy states that it should take 2-3 business days; but they do not specify that the count of such days start after the order has been processed. This was explained to me, only when I contacted customer service. This in turn makes their expedited process policy a complete lie. The customer service guy, did not even try to offer a solution to this issue.
My book was basically shipped out 4 business days (as per their policy's business days) after the order day. I am still waiting for my book, and hoping that the book does take 2-3 business days to get to me, now that it has been "shipped." If I would have know the complete facts, I could have made a better decision, weather to order from renttext.com, some other site, or just go to a bookstore and buy the book there.
Their dishonesty, and corrupt stunt, has set me back. Time is money and renttext.com has wasted mine.
- Anonymous SBID #8f6a28c9e8
- Posted 01/27/2016
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Company Statistics
- Complaint Against Renttext
- Complaints Filed: 3
- Reported Damages: $297.99
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