Kingsisle
Complaint 345956 Details

 Hello, I've read a couple reviews before ultimately, posting my own on kingsisle. Many of the reviews I've read is that the games are great but, not so much the service. I agree with that personally. Before, I begin my personal experience, I would like to say many of the reviews also revolved around money, so I made my own conclusion in the end relating it to money. Okay, here begins my personal experience with kingsisle. I've been a wizard101 player since May, 2011, it is now January 2016. Well, along the way, I've bought so many wizard101 products because, I loved the game. It was amazing and I just never could bring myself to stop. I finally got to the max level on one character and, that's when the problems started. I slipped up and cussed in a public place one day and earned a one day suspension. At that time, I just accepted it even though I was not offensive or being harassing. It was a public place so I just accepted it. Then, I can back, I tried to be cautious and then I did it in my home with my friend. I got suspended for two days the day I came back. I was a little too scared to really argue with them about it but then, I came back. I barely talked because I was scared of punishment, therefore, I did not cuss. (I have open chat.) Well, I said crap that day and I didn't think nothing of it because you know, everyone says worse. So the next day, I logged on and I was muted for a whopping 10 YEARS. I got muted for 10 years for saying crap. But, my thing is that they were constantly monitoring me. So my crazy conclusion is that, since I was max and seemed like quite the pushover, considering how much money I spent on this account, they did this to me so I'd make another max account and spend even more money. So the next step was to message kingsisle, I did, I was not rude or disrespectful with them, I stated that what I said wasn't inappropriate and the person talking to me simply stated that I said crap and that I was going the be muted for 10 years. Then after a couple emails of trying to get this person to understand in a nice way, they said they were finished talking to me and won't respond to my emails. Kingsisle is a big rip off.