Waala.com.au (dada)
Complaint 34591 Details
- Date Occurred: 11/12/2013
- Reported Damages: $50.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have been overseas and noticed that my cap on my Optus account had been exceeded for past 2 months. Upon checking there was weekly charge of $4.55 from Dada Mobile not eligible for plan. I rang 1800178017 and was told that I had subscribed to their service and that I was receiving weekly SMS messages which I had been replying to. I advised I had never subscribed to their service, had never received an SMS from them (and have the phone logs to prove it). The customer service rep insisted I had. The problem lies, of course, that the charges are on my Optus phone bill. I have reported it to Optus. Surely the onus must be on Waala/Dada or whatever they choose to call themselves this week to prove that someone has subscribed or give full refund. I will report them to Consumer Affairs on Monday. Very upset that they could use anyone's mobile number to scam money.
- Michelle SBID #4e483b3565
- Posted 11/11/2013
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Company Statistics
- Complaint Against Dada Entertainment, LLC
- Complaints Filed: 51
- Reported Damages: $5,829.26
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.