DealFun.com
Complaint 34472 Details

  • Date Occurred: 11/11/2013
  • Reported Damages: $105.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They charged my card twice and refused to return the funds.This is a scam and will be reported....There is NO WAY to contact the company either..

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Comments

  • Chris
  • Chris SBID #50490a8e8f
  • Posted 11/12/2013
  • Hello,

    Chris here from the Customer Relations team. Always here to help!

    We have a very pro-consumer policy and if you were in fact charged twice by mistake, I'm sure we will be more than willing to return the funds. You mentioned "we refuse to refund". If you could let me know your username / Email ID here I will be sure to look up your case. I can assure you we are always reachable on support[at]dealfun.com. Else, as mentioned, share your username / Email ID here and we will get back to you right away.

    We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

    Most Sincerely.
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Business Profile Summary

  • DealFun.com logo

Company Statistics

  • Complaint Against DealFun.com
  • Complaints Filed: 946
  • Reported Damages: $183,914.60
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.