ThreadUp
Complaint 344330 Details

"I sent three bags of designer clothing to Thread up. They accepted five items from the first bag, including a silk Joie blouse that was brand new and cost $150, a cocktail dress that was originally $300, and some lululemon items. For five items, I got $35. I got an email saying they accepted nothing from the other two bags. I was shocked because that included brand new Frye snake skin boots, coach shoes, and new Kate Spade and Tori Burch clothing among other items. This week, I got an email saying they had made a mistake. The email included 68 links to items. They wanted me to click on every link and note if the item was mine. Apparently, my stuff was mixed in with other people's stuff. Can you imagine how long it took to go to 68 links!?! 13 of the items were mine and I'm still not convinced I didn't miss something. Worse, I'm not convinced they sent links to all of my items they are going to keep. I know everyone thinks they have nice stuff, but seriously, I sent them great stuff.. all new, designer, and less than one year old. So, right now, for three giant bags of designer clothing and shoes, I have $35 and a lot of questions/frustrations. Who knows where all my stuff is??"