Grout Bully
Complaint 34400 Details

  • Date Occurred: 11/11/2013
  • Reported Damages: $132.15

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

You order Grout Bully. They offer you a "free" one with one purchased. They $7.95 per bottle sent is added, however when you check out the total S&H price is not shown. They say it will be charged once shipped. I would NEVER have ordered if they showed a $132.15 S&H non refundable!!!
I was charged $132.15 (non-refundable) for $90 worth of product that is crap. It looks like shoe polish but doesn't even come out. When I tried to call, after a recording saying it could be recorded the phone hangs up. So I must pay to have it shipped back plus no refund on this $132.15 S&H. So sending this product back will cost me a loss of $150!!! This is a scam! Buyer beware.

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Comments

  • Benjamin
  • Benjamin SBID #ac92bc3c6f
  • Posted 12/18/2013
  • I assume your order was charged to a credit card. If that is the case, ALL card issuers have protection for things like this. You need to contact your card issuing bank and initiate a dispute and fraud investigation. You will undoubtedly win in this case and not be out a dime. groutbully.com will have to pay the bank back the money you owe plus a penalty for the chargeback. I hope this helps.
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Business Profile Summary

  • Grout Bully logo

Company Statistics

  • Complaint Against Grout Bully
  • Complaints Filed: 75
  • Reported Damages: $103,018.34
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