Nexis Prepaid Card
Complaint 343653 Details

I first would like to say that I have had a lot of prepaid cards in my day some good some bad other's not just meeting the mark.

Ok,



I was searching for a "Prepaid Card" that would let me access more money at the ATM's instead of a $500 limit to pay my rent on time Etc... I ran across Nexis Card online during that search & not only did they have a $800 ATM limit but I could go to any Check cashing store that their card service and take all of my money out at one time. Well after having the card for about 6 months with no major money going onto it, I only did small loads until my (Job) Direct Deposit begin and also my "School refund's. My first direct deposit came through on my card which was my school refund that hit my card 9/22/2015 prior to them having it for 3 bus days and not posting it to my account. OK! No big deal it's a big check so I get it, then 10/16/2015 my (Job) direct deposit hit my account prior to it being held for 2 days straight. Again no big deal I just have to wait what can I do about it right? I didn’t notice the unusual charges this card was charging me until 10/16/2015

I placed an online order at Grub Hub. Com My bill was 29.50 Nexis card themselves not GrubHub Charged my card $36.00

and I am like where is this charge coming from if my order bill was $29.50 but that charge is not showing up on my account?? GrubHub was lost and so was I. We went back and forth me thinking this food restaurant charged my card 36 bucks so I said I will wait to call my bank since it was late and on the weekend. Maybe it's a mistake? So come 10/19/2015 I walk to my nearby "Dunkin Donuts" and my order total comes out to $12.43 so I get back and check my card and there is another bill that is not matching my order total which was $17.43 . So I had it & and called my bank right away

I got on the phone very upset talking to them and was told yes whenever you make a purchase at a nail shop, restaurant etc we charge you a tip YES "TIP" of the bill and hold it for 24-48hrs I have never heard of such fraudulent charges ever in my life



And well since I have my last direct deposit going to this card I won’t be able t close my account until the 29th of OCT

I advised whoever that is wanting to get this card please don't you will be charged for everything you do this is the worst prepaid card ever I hate I got this card and feel bad that I didn’t do my research before I got it

Mattie_