Atlantic Coast Media (ACM)
Complaint 34024 Details
- Date Occurred: 11/10/2013
- Reported Damages: $139.90
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On the 26th Aug 2011 I paid on my UK debit card a sum of 3.98$
£2.48 sterling for free samples of Bellaplex and Hydroxatone for
my daughter-in-law. There was no indication of any additional
charges for packing or the products.
On the 4th Oct. The above company took unauthorised payemts of
139.90$ £92.46 sterling.
This was a total scam and I am looking for an immediate refund of
all monies paid. I am a pensioner and on very little income and cannot afford to lose money of this size.
- Derek SBID #3ea4a6bb93
- Posted 11/10/2013
Comments
- Hydroxatone SBID #a46871070e
- Posted 11/16/2013
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Hi there.
Hydroxatone offers a risk-free trial. We do this to give customers a chance to try our products before buying them. We are sorry your experience was not what you expected and we really hope you give our products another chance. Our risk-free trial comes with a 30 day money back guarantee. This means, if you aren’t satisfied with your results, you can call our customer service and return the products to avoid being charged for the merchandise. It is our goal that our customers have a positive and rewarding experience with both our products and our service.
We’re also sorry that we have been experiencing some difficulties with our international phone lines. This issue has been resolved. If you have any further questions please, please contact us using the information below:
USA/Canada (800) 672-2259 (8 am – 10 pm EST)
Australia (0011) 800-2358-7491 (24 hours)
New Zealand (00) 800-2358-7491 (24 hours)
Great Britain (00) 800-2358-7491 (24 hours)
You can also email us directly at [email protected] to let us know how we can help.
Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA to connect. We suggest using a landline if you are having trouble with your mobile carrier.
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Company Statistics
- Complaint Against Atlantic Coast Media (ACM)
- Complaints Filed: 21
- Reported Damages: $1,816.02
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.