Vita Cleanse
Complaint 336853 Details

This is a total scam. The offer is a 28 day trial for about $10 (AU). It says there is no obligation, no further hidden costs, no cost to cancel. The t&c's say in small print that if you do not call within 28 days, you will be agreeing to an ongoing supply at $80 per shipment. However, when you go to cancel within the 28 day trial period, the website says you need to pay $40 to cancel, if you do not choose this first option, it gives you a $20 option to cancel. There are no further options. The only other alternative is to return the product - at your postage cost (which is totally a hidden cost!) and for international postage with tracking, you are looking at about $40 postage costs. If you call customer service, they give you these same options, $40 to cancel, then $20 or a return number and 10 days to return the unused portion - at your cost. The customer service rep I spoke to hung up on me after I questioned her where in the t&c's does it state that you need to return the unused trial at your own cost.