UTH (Urgent Tech Help) has been calling every five minutes.
Complaint 333718 Details

Received a phone call on Saturday, 29th from UTH, EMPLOYEE #2485q323 (JANE). I was told that someone was trying to hack our computer. If I did not do something immediately our computer would never be usable again.

Because I was lead to believe that Microsoft had an affiliation with them, I said "yes" to their scam.

Then I was instruction to make a copy of the letter they composed and sent it to them within 3 days. Which I have not done because the following day I realized the company is a scam.

Also, I was told that this service is guaranteed for a life-time. Then the next day, I was told it was for one year and if I did not fax them a copy for their composed letter, I would have to pay $100.00 and the service would be terminated.

Now an employee by the name of Brian Davis has been called every 5 minutes demanding money and the faxing of their letter This person told my 13 year old daughter to tell her where I was and to give her the telephone number. (I was not home) When I did get home, my daughter was terrified because he has called over 16 times in one hour, plus she thought her was stalking me and would hurt me.

The phone number that they gave me is 510-962-0561. For help 510-962-4561. They only analyze and delete unnecessary files, the same thing you can do through the control panel.

Here is the letter they wanted me to fax to them:

Dear Urgentechelp,


This is Sharon Hosmer from USA I am writing this courtesy email to thank you for repairing my computer.
I ordered the Silver plan of 177.78$ on 29.11.2014 for my computer through your www.urgentechelp.com and paid by Master card
I would like to confirm that the above mentioned order was placed by me and I was happy to pay the amount for the service plan.

I am pleased to inform you that I have been impressed with the way my computer problems were rectified by your technicians.

After receiving the service, I also received a verification call to confirm service delivery and to give me the opportunity to ask any questions.

Overall, I have been very satisfied with the service you have provided and I would be happy to refer your service to others.
On your Card Statement ''www.pcscredit.co.uk'' will reflect against the amount mentioned above.

I authorize the payment of $177.78 to UTH for the service that I received

Regards
Sharon Hosmer
7167929716

------------------------------------------------------------------------------------------

Postal Address:

Maven Infotech Pvt Ltd
# 203 Block A
Lake Town
Kolkata - 700 089
West Bengal
India
==========================================
Customer Care number :: 510 962 4561(Mon-Fri 24hrs)

E-mail : [email protected]

Fax No : 1 855 420 6798

Billing Partner = www.pcscredit.co.uk

I am very upset with their continuous harassing calls, as well as their scam.

Submitted by: Sharon M. Hosmer