SAVETHEDEALS.COM SPAIN
Complaint 332024 Details

Every month, commencing from 16th July, 2014 and ongoing to 16th October, 2014 an unauthorised debit of AU$34.90 has been made against my bank account.

My bank first alerted me to the debit back in July. 2014. Because I sometimes have been know to forget what I may have purchased online and from which company, I waited to receive a confirmation order, email, newsletter, subscription or whatever in my email box. Nothing has ever been received in terms of goods, subscription material, newsletter, discounts, email, order confirmation, tracking ID or anything.

I tried to find the website of "savethedeals.com" Spain and each time could locate no such company. I have however located in Australia the company OZ Bargains, through a Google search and which website has a monthly subscription service called "savethedeals.com" and that subscription costs AU$34.90 a month. But there is no "Spain" attached as far as I can see.

It is possible that this debit has been generated by them, because I have at different times searched the website OZ Bargains, however I don't believe I have ever purchased anything through them or given them my credit card details.

My bank's advise was that the transaction appeared to be "unauthorised unactivity" on my account, because my credit card was "not presented" during the transaction. I make other online transactions and have never received a response such as this from my bank? Why on this one only? Is the company listed on banking data bases as a scam operator?

Using an exchange rate calculator four debits of AU$34.90 amounts to a loss of US$30.71 x 4 = US$122.85.

Perhaps OZ Bargains could be contacted by your group?