Ultimate Creative, Kolkata, India
Complaint 330708 Details

Initially contacted by John Page on July 11, 2014, phone number 720 262-4764 of Creative Solutions in Denver, Colorado and introduced himself as Microsoft Technician and his company received error messages indicating Malware infection on my computer and provide tech support to eradicate this problem. He offered to lifetime tech support for $300.00 for the life of my computer. Purchased the service and remotely accessed my computer and installed Malware program. This Malware software did not resolve the problem but in turn created error prompt "Malware Byte has encountered a problem and need to close". This error message continued while surfing the internet. I then contacted them and he removed the program. On September 26, 2014 from Jacob with Creative Solutions, and stated that my computer been attacked by "Algerian Hackers" stealing private information from my computer and my computer will crash without their tech support and installing their software. This would cost an additional $300.00 and when I refused their service he called back the next day and offered a discounted senior rate of $230.00. When I refused, he crashed my computer. My computer is totally inoperable and had to purchase another computer. BE WARE of them. There is another number 620 910-4023 and this number belongs to Jacob.