Castle Finance Direct
Complaint 323832 Details

  • Date Occurred: 04/22/2014
  • Reported Damages: $79.00
  • Location: Birmingham
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

By mistake I input my card details as the site said "Good news you have been accepted" as soon i realized this i requested to cancel.
After many letters, emails, attempted phone call (impossible to get through) I finally got a reply saying I cannot be refunded until after 6 months. I quoted their own t&c's stating I had a right to cancel within 14 days but no luck. I have now just taken to spamming them on [email protected] with my ref no until i get contacted again. I advise anyone who has had money taken from these do the same. Then we are impossible to ignore.

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Business Profile Summary

  • Castle Finance Direct logo

Company Statistics

  • Complaint Against Castle Finance Direct
  • Complaints Filed: 20
  • Reported Damages: $2,509.90
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