American Cash Payday Loan and National Cash Advance
Complaint 318549 Details

I've recieved multiple calls from several different numbers (512-410-5463 / 909-440-9696 / 888-999-9988 / 909-666-5395), but it appears they are all at the same location. I was advised that I was approved for a large loan and I simply needed to place money on a moneypak card for an hour so they could confirm my ability to pay it back. Because of my desperate need for money, I did in fact add money. After being asked to hold so the loan could be processed, I hung up...this person called me back saying that I needed to stay on the line and hold while they process the loan...this is when I began to ask questions about the process (I wish I'd done it sooner) and he acted like he couldn't understand what I was asking and began yelling at me. When I asked to speak with someone who would calmly answer my questions he hung up on me.

I then received a call from a different number from a person who advised they were following up on a call that happened a week prior for the same loan. After asking about a Supervisor and attempting to explain to him the conversation I previously had and my interest in speaking with a Supervisor, he said that he was the Senior agent. I explained to him that someone else told me that same title. I explained my past experience with Call Centers and asked again for a Supervisor...this person called me sick and hung up on me.

I then received a THIRD call from a male telling me that he was the processing dept and needed me to repeat the number on my moneypak card. When I asked why he needed to confirm because the information was already SUPPOSEDLY processed. He threatened that I wouldn't get the loan. I then informed him that while it took me a little while to do it, I was already on to them and their attempted scam and already found that the money on the moneypak had been removed and I would take every means to have them caught by reporting their scam...he hung up as well.