WhyNotLeaseIt
Complaint 318096 Details

Was a. Victim of the target debit scheme and had to cut up my debit card the day they ran it...
I called them the following day and gave them the new card number and started on my buyout option. They tried running the old card again and once again I gave them the new debit card number
They took out 4 payments and they kept calling me saying they were trying to collect a debt, they said they were the collections dept. I told them I was paying every week so they needed to look and see...
After 3 weeks they call again they said I had a balance of 74.00 which was my last buyout payment of 24.00 and two decline charges of 25.00 each.
I talked to a person named Alexander and he reviewed the notes and saw that one of their employees ran the old card again and I said if you will drop the one decline charge I would pay for the other one since I didn't notify them in time, only fair I thought so he said I had one more payment and I was through....this was on Friday the 25th...payment amount was 24.37 due Friday but they run it on Mondays for some reason unknown....
I get a call Monday Apr the 28th saying I owed them ninety something dollars, told them they need to get with it as it seemed no one communicates at this company and I hung up.
I then call back to talk to a manager he says they dropped one late charge so I owe one payment of 24.37 and 74.00 decline charges.
After weeks of this craziness I get pissed and whip out a credit card to pay the late fees or decline fees, whatever they call it...and they said they would run the debit card for the last payment....I get an email saying my card was declined. Guess what, they used the wrong card again....
I really believe after looking at everyone's complaints that this is common practices... going to have to get a lawyer as this is a non ending circle over a 200.00 TV which by now I've paid double for..