DealFun.com
Complaint 30858 Details
- Date Occurred: 10/30/2013
- Reported Damages: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was prompted that there is an auction that is better than all the others. It shown the Better Business Bureau as if DealFun.com was listed in good standings. I purchased $99.00 of bids about 11:00 p.m. on October 30, 2011 and by 12:15 a.m. I was prompt that I used all my bids and needed to purchase more. I spinned the wheel to see what I won and there was a mystery gift or a certain amout of bids that you would not receive until you next bid purchase; again trying to gain more money. I won some item for less than 60 cent each, I was prompted to arrange payment and to email a thank you to them for the 3 n 1 gaurantees on my purchases. I did so thinking that hopefully, I will receive the $3.00 worth of items since I've been beat out of the hundred dollars. I would like to receive a refund from DealFun.com and have them pay any legal fees incurred during this refund process.
- ROZ731 SBID #59d7b1df96
- Posted 10/31/2013
Comments
- Chris SBID #e89e96774f
- Posted 10/31/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We are sorry you were not happy with your experience at our site. Just to clarify: did you receive the auctions you won and paid for? We would definitely like to ensure you received all the items you paid for.
However, if you would like a refund you can please let me know your email ID / username here or email us at support[at]dealfun.com. I am sure you will be most happy with our response as we have a very pro-consumer policy.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely.
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.