Equinox And Sheridan Labs
Complaint 306987 Details

I tried to email the company but got a message to say that they did not bill me. The message I sent is detailed below:-
I ordered Raspberry Ketone Bast for £2.95(ref 10781000010201792) and Cleanse xtrem for £4.95(ref 10781000010201790) through my credit card I was charged for these on 24 to 27th January, 2014. I checked my credit card today and found that you have charged me a further £95 for Ketone Blast and £89 for Cleanse Rite on 7 to 10th of February. I do not know why you have done this. I certainly did not ask to be billed for these or any further products. I informed my credit card company and they have put a block any further transactions.

I would like you to refund me the £95 and £89 that you have taken against my wish. My credit card company will be investigating my complaint and also be requesting a refund on my behalf. In order to save any further embarrassment which may be caused I suggest that you comply with my request.

This is the first time I have ever bought any type of dieting medication off the internet. I did so after reading the testimonials. These were quite impressive, especially at the price of £2.95+£4.95. There is no way I would have forked out the £95 and £89 that you charged me subsequently. It would be a great pity to spoil the excellent marketing by refusing my request for a refund asap. Please inform me that you will make the refund via my email given below.

I have read another complaint against this company. Their experience has been almost identical to mine.