DataSphere
Complaint 306091 Details

DataSphere is a scam, pure and simple.

We track our customers very carefully because we're a service company, so we need to know where they come from and how to find more. In the 4 months we've been working with them, the ads they place have generated zero calls, zero emails, and zero results. We have even cycled different ads (ones which worked on other services like Google and Facebook) and we still saw no results.

They will tout their "video production team", but what they provide is a PowerPoint slideshow with a voiceover. That's it. The quality is laughable. I was curious how long it would take to make...and about 15 minutes later I had produced the same quality "video" as their "production team" for no cost. This is a valueless service.

Also, when they first "produced" the "video", they took a photo from another business and put it into our slidehow! The photo had the other business' NAME in the shot and they still messed it up! Totally unprofessional.

They told us before we signed on that the ad would run on the home page of Fox Baltimore, top half of the page and immediately visible to visitors. In actuality the ad is buried on subpages in the Fox Baltimore domain, and so far down that you have to scroll through multiple other ads and articles to even see it. For the first couple weeks we couldn't even find our ad, though they guaranteed us it was running and would cycle between our ad and ONE other. After 30 page refreshes and four different devices with separate search histories, it never came up once in two weeks. It took about 3 weeks for the ad to even show up, and it's not like they pro-rated the service.

Now, having reviewed the results of their advertising and judged they are worthless, we have been trying to get SOMEONE to reply to messages so we can try to cancel this service. After a week we haven't heard anything back. Their "customer service" is yet another empty promise.

This company is a total, complete waste of money. No matter what they tell you, do not pay them for advertising. Ever. They are not providing value for what they charge. We would get better results advertising on Pornography websites, for less money, with a completely unrelated service, than what DataSphere has been able to produce.

(P.S. You may see this review other places, because I intend to post it everywhere possible. People need to be warned about this company.)