DealFun.com
Complaint 30313 Details
- Date Occurred: 10/27/2013
- Reported Damages: $69.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
went on the website they were advertising that u could bid with jus a penny so i went ahead and register next thing i know i was charge 69.00 which i didnt agree to.
- Simone SBID #2c59c28b59
- Posted 10/28/2013
Comments
- Chris SBID #e89e96774f
- Posted 10/31/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
If you did not agree to the charge, we request you to email us at support[at]dealfun.com and we would be glad to assist you. We have a very pro-consumer policy and I'm sure you would be delighted with the response.
Just to gather consumer feedback and improve our consumer experience, we would like to check if this was not the specific landing page you entered your payment information on: http://tinyurl.com/3zh6q69? This page specifically requests you to select the bid pack you would like to purchase, and requires your authorization.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
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