Tone deTox
Complaint 29956 Details

HERE ARE THE TERMS AND CONDITIONS THAT YOU ARE AGREEING TO WHEN YOU PLACE YOUR ORDER IF YOU ARE NOT GOING TO READ THEM WHY DO YOU ENTER YOUR CREDIT CARD NUMBER? WOULD YOU TAKE A MORTGAGE WITHOUT READING THE CONTRACT WOULD YOU TAKE A LOAN TO GET A CAR WITHOUT READING THE CONTRACT? NOOOOOOOOOO? SO WHY WOULD YOU DO IT FOR AN ORDER ON LINE? HERE ARE THE TERMS AND CONDITIONS THAT YOU ARE CHOOSING NOT TO READ :
You are ordering a (30 day supply) of Tone deTox (colon cleansing aid) under the 15 day trial offer for $2.95 shipping and handling. If you choose to keep the product (beyond the trial period), you then will be charged the full amount of $79.99. Your 15 day trial begins when you place your trial order. If you are not satisfied with your Tone deTox trial offer, call us to cancel before the trial period ends.

If you are happy with your Tone deTox trial package, do nothing and your credit card will be charged an additional $79.99 approximately 15 days after you placed the order for your trial shipment. In addition, approximately 45 days after you place your trial order for Tone deTox and about every 30 days thereafter, we will automatically send you a 30-day supply of Tone deTox as our premier "Diamond Member". The credit card you provide today will be billed the Member's Only price of $79.99 15 days after your trial order ships and with each successive shipment as described above. That's 40.00% off the regular price for a 30-day supply of Tone deTox, normally $133.32 per kit.


Remember, most customers see most noticeable results by using Tone deTox consistently for 3 months. If you are not fully satisfied with future shipments of Tone deTox, you may return any unopened containers of Tone deTox within 30 days of receipt for a full refund less the $9.95 shipping and handling charge. All refunds require an RMA and a return of the product up to 30 days. No returns will be accepted after 30 days.

Return Guidelines

EMAIL NOTIFICATIONS FOR CANCELLATIONS AND RETURNS WILL NOT BE ACCEPTED. YOU MUST CALL CUSTOMER SERVICE AT 1-888-875-2224 FOR ANY CANCELLATIONS OR REFUNDS.

Before returning anything by mail or carrier, you must first obtain a Return Merchandise Authorization ("RMA"). An RMA can only be obtained by contacting one of our customer care representatives by phone at 1-888-875-2224. The cost of return shipping is the responsibility of the purchaser. Returned packages must be sent to the Return Address indicated below.

Attn: Tone deTox
7345 International Place, Unit 101
Sarasota, FL 34240

Please Note:

We cannot process or refund packages marked "Return to Sender."
Refunds will be issued to the same credit card that was charged when ordering the product less the $9.95 shipping and handling price.
We are not responsible for lost or stolen items. We recommend all returned items be sent properly insured and using some type of delivery confirmation.
After the shipping department receives your return, it generally takes 3-5 business days to process your refund. Once a return is processed, it usually takes 5-7 business days for this return to be posted to your account, depending on your financial institution.

Return Address
7345 International Place, Unit 101
Sarasota, FL 34240
ATTN: Tone deTox

Credit card Verification and declined charges. If a customer's credit card is declined for the payments due on Tone deTox plans we reserve the right to break down payments into multiple payments until the cost of the items billed/shipped and retained by customer, have been paid in full.