Gameloft
Complaint 297245 Details

  • Date Occurred: 11/17/2013
  • Reported Damages: $90.00
  • Location: Vaughan, ON, Canada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Gameloft Complaint / User Submitted Image #297245

My 14 y.o. son got a phone for his birthday.
I did not buy a data plan, just the simple stuff.
He downloaded a game using wi fi and purchased some bonuses which he thought was for the game money, not real money.
Many kids don't even read what they click on, my kid is not an exception. Has a bit of ADHD.
Next month I get a bill from Fido with charges from Gameloft for total of $90.
I spent 30 min on the phone with Fido figuring out what was that and why is that happening.
This is outrageous.
Gameloft is using minors to sell them useless game bonuses and then parents get bills without any consent whatsoever.
I am not going to pay for nothing, thank you Gameloft.

Update: 01/07/2014

When I sent a message explaining the situation to [email protected]
I got an automatic reply in 5 languages with a link to their forum with no contact phone or whatever.

Update: 01/07/2014

The trick is that they charge cell phone company and when I called Fido they said they can't do anything about it. However, I did not sign any agreement with Gameloft and I am not going to pay them for a few little bits of pixels.

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Business Profile Summary

  • Gameloft logo

Company Statistics

  • Complaint Against Gameloft
  • Complaints Filed: 19
  • Reported Damages: $1,101.19
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