UltraGreenCoffeeCleanse.com And GarcinaCambogia.com
Complaint 295073 Details

I responded to a pop-up ad using Dr.Oz as a recommendation for weight control. Two separate products were advertised as a free trial offer for $4.95ea shipping charges. Two weeks later two charges of $79.96 and $79.92 appeared in my bank account. Customer Service offered to refund 40%. For a full refund it is required to return unopened bottles - so much for a "Free Trial" - with RNA # and purchase tracking numbers. When you have received a confirmation of delivery, you must then call Customer Service again and request the refund, which may take up to 21 days! So even if you happen to have unopened bottles to return, you are still out the original S&H = $9.90 for the two products and the cost of return shipping with the additional charge for tracking and delivery confirmation. I am assuming that is another $10. So, the unwitting customer has paid $20 for nothing but a huge hassle. As a senior on a limited fixed income, $20 is a lot of money to spend on nothing!