Pure Garcinia Cambogia
Complaint 286632 Details
- Date Occurred: 10/28/2013
- Reported Damages: $179.40
- Location: Utah usa
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I did a survey on kijiji on October 24 2013.They offered a free bottle of the Garcinia Cambogia as a thank you.When transfered to the site, it said I would be charged $2.95,I recieved an email confirming that amount.
On the 28th of October, I got my credit card statement showing a charge of $179.40. I called immediatley, they said I could not cancel it, but when it arrived in, I could send it back for a full refund,or keep the order and they would refund me 50%. I explained I wanted to cancel.
I sent several emails and made numerous phone calls to thier customer care asking when it was shipped, how long it would take and inquiring as to whenI would be recieving it. No one could answer me.
After 20 days, I finally recieved it. November 12/13,and called right away, sent emails also to say I was returning it.Now they say I only had 14 days to return it. There are 3 different mailing addresses so I called asking for a return address.
I have been advised that I can return it, however i am not going to get a refund. They went on about policies. I asked to speak to a manger or superviser, and no one was available for over 25 minutes.
I am so dicussted with thier service, via phone and email...i have never delt with such unhelpful,rude people in my life.
This is nothing but a rip off, scam , and it sickens me
- Anonymous SBID #333193e5eb
- Posted 11/13/2013
Comments
- Gav SBID #3ebc0bcd49
- Posted 11/13/2013
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Contact your bank IMEDIATELY and cancel your credit/debit card before these scammers help themselves to more of your money. This is the only way to stop these scammers from doing more unauthorised transactions.
Check your account statement for the merchant name that they have used to charge the fraudulent amounts, they will appear as website address's such as buyhlper.com, hightrendauctions.com, hlpsupp.com etc etc or some other random name, there are many they use to try and scam people.
Then file a notification of disputed transaction with your bank so their fraud division can investigate the charges. Tell them you have never had any contact with the merchants on your account and insist they claim fraud on your behalf. Credit Card International Rules do allow for the reversal of fraudulent transactions.
Don't trust them to sort anything over the phone or email, they are just trying to keep you waiting in hope for a refund or resolution so they can access your account again and steal more money. -
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Company Statistics
- Complaint Against Pure Garcinia Cambogia
- Complaints Filed: 478
- Reported Damages: $110,210.84
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