Guns And Swords.com 1212 Newport Dr. Austin ,Texas 78753-3900
Complaint 285513 Details

  • Date Occurred: 11/07/2013
  • Reported Damages: $495.70
  • Location: 1212 Newport Drive Austin,Texas 78753-3900

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered on 10/22/13 helmet of Marcus Aquila and Gladius sword of Galba from the movie "The Eagle" for a total of $485.70.CONFORMATION information STATED IF I HAD ANY QUESTIONS TO CONTACT them at 512 487-7676. I did this and was given a E-mail request to contact customer service at Guns and swords.com for any questions you may have. I did so and did not get an answer back. I also went to the tracking number given and it comes up unknown.

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Comments

  • Garth
  • Garth SBID #adf7cf0a11
  • Posted 01/20/2014
  • I have found myself in a similar situation.
    I ordered an NCO sword and scabbard on 11-20-2013 for $74.95.
    When I emailed for a status report on 12-26-2013 I received a response on 1-6-2014 from "Lisa" apologizing for the delay and stating that they "underwent some staffing difficulties over the holidays" Lisa said she was looking into my order now.
    By 1-12-2014 I had not heard anything from Guns and Swords so again I emailed for a status report.
    I got no response.
    On 1-14-2014 I emailed again. Still no response.
    On 1-20-2014 I called the number listed on the website and a recording said to email with any questions.
    I emailed again and stated that if I had not received a response by 5;00 PM PST 1-21-2014 I would cancel my order and demand a full refund.
    I went to the tracking number provided by Guns and Swords and it is listed as unknown.
    Still no response as of this posting.
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Business Profile Summary

  • Guns And Swords.com 1212 Newport Dr. Austin ,Texas 78753-3900 logo

Company Statistics

  • Complaint Against Guns And Swords.com 1212 Newport Dr. Austin ,Texas 78753-3900
  • Complaints Filed: 2
  • Reported Damages: $778.92
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