Equinox And Sheridan Labs
Complaint 284942 Details

  • Date Occurred: 11/05/2013
  • Reported Damages: $184.00
  • Location: Not sure of this because I couldn't understand person on phone
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

There was an offer online that I saw on Face Book for 2 free skin care products that were trial samples of a skin care cream & Equinox which I had to pay £4.95 and £2.99 respectively for packaging. I received the goods a couple of weeks ago and didn't think any more about it. I went into my bank account today only to find that I had £95 for skin care and £89 for Equinox taken out by Sheridan Labs. I contacted the company numerous times today and spoke to two different people who couldn't speak very good English. I asked to speak to the manager Andrew Smith who first of all said he was in a meeting and then they said he hadn't even been in the office today. I was also told I wouldn't get my money back as I had signed up to terms & conditions (which I hadn't even seen anywhere). I really don't know how they have the right to do this. There was nothing to say that more money would be taken out of my bank account at a later date. This is outrageous and fraud.

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Comments

  • Donna
  • Donna SBID #793f834149
  • Posted 12/02/2013
  • For anyone who is looking for info on this company, the phone number is 1-877-316-1856. Their address Sheridan Labs, Inc.
    1285 Baring Blvd. 297, Sparks, NV 89434. I also was scammed by this company as you were for $200.00. Never ever received the samples. Still trying to get my money back since Nov. 12. 2013 and I am calling them everyday and they say it is going to be tomorrow before they can send my money back. I am going to report to BBB as well as local law enforcement. The add I saw was also on Facebook. I plan to let them know as well as Ellen Degenres (because that is the person the add I saw was using). Best of Luck everyone! God Bless
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Business Profile Summary

  • Equinox And Sheridan Labs logo

Company Statistics

  • Complaint Against Equinox And Sheridan Labs
  • Complaints Filed: 511
  • Reported Damages: $105,786.38
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