strong signs digitech AKA signstech
Complaint 27862 Details

IOrdered product from Leevar Wang at strong signs Digitech. It was a
> smartcolor ft-1560 fortunelit large format printer. We paid through paypal.
> they waited over two weeks to ship and took 30 days to get here.
> Machine showed up not operable and had rust in it. When we got it to
> print it broke on the first job. the cable attached to the printhead
> came off the spool, shredded and broke parts in the machine. Wang at
> Strong Signs digitech stopped communicating with us and refused to
> refund our money. It is to late to file a claim through paypal because Strong Signs waited so long to ship.
> You can email for pictures and proof .Bad company
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> We told Mr. Wang this was going to be our only printer. He promised it
> was new and a reliable machine. We paid $6000.00 for it. The payment
> cleared paypal on July 27th. He waited until the 16th of August to
> ship. He said once he got payment it would ship within a 2-3 days, but
> he waited over 2 ½ weeks. It took 30 days to get here. By then it was
> to late to do a paypal claim. Obviously he planned it this way. He
> also left out the most important part, the print head. It took several
> more days to get that. Then a part broke, fortunately we found a
> replacement part here in the USA. Then a couple days later the main
> cable came off a spool and shredded, breaking several parts inside the
> machine. When we opened it up to inspect the damage we found rust. It
> must have been sitting around for a long time. It was not new. We asked for our money back and he refused. He stopped communication.
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