PureColskin.com And Dermapure
Complaint 273164 Details

  • Date Occurred: 09/10/2013
  • Reported Damages: $311.00
  • Location: USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a free trial of 2 creams in late Jun/early July 2013 from these companies. I had to pay freight of US$10, which I didn't mind. I received the 2 creams, both not full tubs. I didn't mind as they are free samples.

Then in August, I received more products and I was charged for them when I had not ordered them.

I cancelled my credit card immediately and raised a dispute with my credit card company (HSBC) but they said that they couldn't do anything as I had probably ticked on the terms and conditions which had a re-order/repeat debit clause in fine print. I was told to pay the A$311 which I owed and talk to Fair Trading in Australia if I want to pursue this further. So, Jacqui, I'm interested to know what credit card you have. Your credit card company sounds reasonable.

I believe there must be many victims like me and we should all group together to do something.

(Personal Information Removed)

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Business Profile Summary

  • PureCollagen logo

Company Statistics

  • Complaint Against PureCollagen
  • Complaints Filed: 158
  • Reported Damages: $28,877.07
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