Zoosk.com
Complaint 269587 Details
- Date Occurred: 08/23/2013
- Reported Damages: $100.00
- Location: USA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The site is a scam. Not even sure all the people are real on there. They send fake messages to get you interested. Looks legitimate at first cause You are new to the site but then After You pay the money You figure out that its a scam and Its not a dating site its a ripoff trying to get as much out of You as possible. there are hidden fees You can't read emails until You pay money. If You send winks to people You get an auto reply and You think the person is actually talking to You but their not.All it is fraud bad business
- Anonymous SBID #731fb95e76
- Posted 08/25/2013
Comments
- Gregory SBID #b3e760ac79
- Posted 08/29/2013
- I understand your complaint completely. I recently went to a different Singles Connection web site and bought the 3 day $1.99 trial offer that was supposed to start auto billing at $99 every 45 days afterwards. I immediately was showing several responses but none of them were real. Before I knew it I was billed $99 because when I went to cancel my membership the only way to do it was to call a number which was shut down because it was after hours. Only once I was charged the premium did an option appear to just click and cancel it. I immediately went after them by phone to their support group. I was told that they would refund $25 back to me as a courtesy as long as I didn't pursue litigation. So I did under the stipulation that my account would close and there would be no more charges sent. I then went on to explain my issues with their site and that I would be happy to recommend them to my friends if I could just get it to work and then they said they would refund me $50. It's a highly visible site with commercials all over the TV and internet. I will not post their name while this is still pending with getting my money somewhat returned but it wasn't Zoosk it starts with a "M"and is 2 words. After reading this complaint I honestly believe all these dating sites are bogus.
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- Gregory SBID #b3e760ac79
- Posted 08/30/2013
- Well I have to at least be happy that I got 1/2 of my money back and now that I did I will let everyone know the name of the site I am dealing with is called "Mates Mingle" Over a week and no activity whatsoever at this site. The same profiles keep popping up and nobody is ever online. I wouldn't recommend these sites to anyone.
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- Jill SBID #85b5d11e32
- Posted 10/15/2013
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Hello Gregory,
As a representative of MatesMingle.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.
Please email [email protected] with the following:
Your username and email address used to register to our website
The amount and date you were charged by matesmingle.com
Your phone number - So that our General Manager can call you directly to rectify this complaint.
We will immediately reach out to assist you and do whatever we can to help rectify this matter.
When contacting us by email, please enter in the subject field “Refund Request”.
We look forward to working with you on this issue.
Thank you,
Jill, MatesMingle Customer Service Management
[email protected] -
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Company Statistics
- Complaint Against Zoosk.com
- Complaints Filed: 166
- Reported Damages: $2,187,890.97
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.