RN*RP Superpass Asia Real.com
Complaint 267241 Details
- Date Occurred: 08/12/2013
- Reported Damages: $4.95
- Location: unsure
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
A number of years ago I cancelled my subscription for the provision of a monthly 'Realplayer' Audio enhancement software program for my (then) computer. This computer and the software program have long since been relegated to the garbage bin.
Despite this, and my email cancellation of the software subscription several years ago, this company have continued to steal money every month from my credit card account ($4.95 USD monthly over several years!) The latest deduction caused a block to be placed on my credit card making it unusable. My bank could not explain why this happened and are currently "investigating" fraudulent activity.
Hey, REALPLAYER, I want ALL of my money back !!
- Anonymous SBID #e2daa3e5e6
- Posted 08/15/2013
Comments
- Sean SBID #51b1f8a739
- Posted 10/07/2013
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Hi,
I work at RealNetworks and we are happy to look into this for you.
For Billing Questions, contact our International Customer Support Team:
Call us: 1-206-674-2650 (English language)
Mon - Fri: 6 am - 6 pm PT
Sat & Sun: 7:30 am – 5 pm PT -
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Company Statistics
- Complaint Against Real Network Superpass
- Complaints Filed: 359
- Reported Damages: $20,505.05
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