Phoenix Labs
Complaint 266865 Details

  • Date Occurred: 07/10/2013
  • Reported Damages: $291.95
  • Location: 2551 East Ave. S. Suite G100, Palmdale, CA 93550
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 6/24/2013 I ordered via a special promotion thru the Internet, samples of two products. One called Dermaskin antiaging and the other Bioskin Eye Cream. I authorized my debit card to be charged 4.95 for each but no other purchased.
I recently received a box from the company containing no paperwork but a jar of RVTL Anti Aging cream. I did not order this product! And my debit card was charged on 7/10/13 the amount of $93.00.
Also on 7/10/13 my card was charged another $99.00- for Bioskin Eye Cream...which I did not order. I have not received this box.
Then on 7/25/13 my debit card was charged another $99.95 for Anti Ageing Serum...something I did not authorize!!!!
I am sending bac the RVTL crem at my own expense.
I want these charged reversed and a guarantee I will not recieve any other charges or shipments.
This company is fraudulent. Plus, no paperwork came with the box, no receipt, no customer service number.
Please help.

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Business Profile Summary

  • Phoenix Labs logo

Company Statistics

  • Complaint Against Phoenix Labs
  • Complaints Filed: 60
  • Reported Damages: $8,028.73
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.