DealFun.com
Complaint 26443 Details
- Date Occurred: 10/13/2013
- Reported Damages: $99.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have bid on a product that was active. I normally bid when the timer hits 1 second left. On two different occassions, they had a winner without dropping to 1 second left. (In other words, supposedly someone wins when the timer is still at 2 seconds left.)
My personal evaluation is that they have personnel bidding, or that they have you use up your bids (Which cost money) on dummy auctions.
- Karen SBID #4fbe32f463
- Posted 10/13/2013
Comments
- Chris SBID #70c85dd487
- Posted 10/14/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We would like to state that we run our business with complete honesty and integrity. 100% of our bidders are genuine customers, and we do not have employ any company sponsored bidders or bots bidding on auctions. We are also in the process of undergoing an independent third party audit and certification to clarify this.
Regarding the auctions which were over even with 2 seconds left: we have done extensive testing and really do not think this is possible. However, if you could give me the auction numbers you are referring to, we will definitely have this looked at by our tech team.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Please feel free to write to us at support[at]dealfun.com in case you have any concerns or queries and we will be m -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
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