Element5
Complaint 264189 Details

On June 29th I ordered the game Bloobs3 via internet. When I got my Mastercharge bill the order was processed on July 8th. This is the reply I got on the date that I ordered the game.

Thank you for your order!
Thank you for your order. We are happy to welcome you as our customer.

Please see below for information on your order. We have received your order. Please note your reference number, which is used to identify your order: REF# 446012305.
Your order has been received and is being verified by our team. Your order will most likely be processed within 12 hours, but in no case will it take more than 24 hours.

Please do not resubmit your order until we have contacted you. If you chose to pay using a credit card, this could lead to multiple charges.

To date I have not received the game. I have sent numerous letters via the Bloobs3 contact page, also sent one to share-it. Today I found a site where I could trace the order and that didnt work either. It is very frustrating because I thought it was a legitimate site but now I am wondering. If you can resolve this dilemma, I would so appreciate it. I would appreciate an email confirming you have received this letter.