BidRack
Complaint 262 Details

Cancel and Refund $99.00

I am hereby officially demanding a reversal of the $99.00 charge you applied to my credit card (6/7/11) to register for your "Free account". My username is [email protected]. Until refunded I will continue my pursuit.

After going through your process of registering, I did some research on your company. I now realize that I am one of probably thousands who were deceptively charged this fee.

I did not agree to your policies or condition as there were not any at all!!!!
I have been trying since 06/07/2011 to have $99 put back into my account. I was not told when registering for Bidrack.com that I would be charged $99 dollars, if I knew this I would not have entered my credit card information, I was not aware of any charges for this website. I thought I was registering for free just to see what it was all about. Transaction # Date/Time Amount Description Status Tracking # 331965 2011-06-07 14:16:36 $99.00 175 bids + 2 Spin shipped Instant Delivery
I filed a complaint with the BBB and it is being investigated. I also know of people who had indeed received a refund. I have now submitted paperwork to my bank to dispute your charges on 06/08/11 $99.00. You have been reported by me to the BBB, your business ID# 0251-0032002623 on 06/08/11 and I submitted a complaint to IC3 today 06/08/11. Refund $99.00 immediately, thanks you.

Bidrack, Inc.
2711 Centerville Road, Suite 400
Wilmington, DE 19808

The guy who heads it up is Deepak Argawal

Filed 06/08/11
Thank you for filing a complaint with the Internet Crime Complaint Center (IC3).
Your complaint has been successfully submitted. Please retain the following information for future contacts with the IC3: Complaint Id: I1106081211545432
Filed 06/08/11 to the BBBThis message is in regard to your complaint submitted on 6/8/2011 10:28:51 AM against Bidrack, Inc.. Your complaint was assigned ID 8626394.Your complaint has been sent to the business for their response. Once they have responded to the BBB, we will contact you again. In the meantime, please allow 4 - 6 weeks to receive a response to your complaint.Regards,Lexe Kasey The Better Business Bureau
Call me at (512) 484-6586 if not contacted/refunded I will continue my pursuit.

06/08/2011
DEBIT PURCHASE BIDRACK.COM 800-2386195 AL 115823900011 00000001 Jun 7 $ -99.00
Wed, Jun 8 2011 3:56pm - Melissa K
Dear Rita,
As you have accepted our terms and conditions upon registration the most we will issue out is a refund of $49.50. Please notify us within 48 business hours to accept this.
Thanks
Bidrack Customer Care