Alibaba.com and Aliexpress.com
Complaint 260620 Details
- Date Occurred: 07/15/2013
- Reported Damages: $174.00
- Location: Chine
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 15 July I place an order for a mobile phone with them and even made the payment for the same with my VISA card after some time they send me message that order has been canceled for security reasons, my order number is 15047082967642.
And to claim my refund I need to submit my ID Card copy, my passport copy, my credit card copy front and back, and how is that possible as all this documents a very personal and cannot be disclosed to anyone. As that can be used for anything wrong. Till the time I don't submit these document they will not refund, and that is for sure I will not send these documents to them at all.
I lost my $174, so I advice all the buyers, to be very careful while buying from Alibaba.com and Aliexpress.com or don't buy only from them. Buy from a good source.
- Vishal SBID #825fbc0b0e
- Posted 07/16/2013
Comments
- Vikash SBID #ed52220863
- Posted 07/21/2013
- You are being double scammed. If the order has been cancelled then they must refund. You say that you didn't received the item and claim a refund. Also contact aliexpress team to resolve the issue.
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- Vishal SBID #78a0e9aeab
- Posted 07/22/2013
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Vikas i had said them about it but they r saying I need to wait for some 10-15 days so im waiting for their email. Lets hope for the best.
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- Mark SBID #3728a6ff04
- Posted 10/16/2013
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Vishal,
This is Mark Story and I am with Alibaba Group. When we cancel an order, refunds are issued for the total amount.
Did you receive your refund? If you did not, please email me at [email protected]. Sincerely, Mark Story -
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Company Statistics
- Complaint Against Alibaba.com
- Complaints Filed: 26
- Reported Damages: $13,098.91
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