rn*Help.Real.com Wa
Complaint 259220 Details

  • Date Occurred: 07/04/2013
  • Reported Damages: $1.00
  • Location: I don't know
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

After work at midnight tonight I got home and I checked on my credit card bill online. I do this every few days. I noted some charges on there that was not mine. I was charged by this company "RN*HELP.REAL.COM WA" of $1.00. I do not know what this charge is, looking at my credit card bill I noted there are other charges in the sum of over $3000 that are not mine, I called my credit care company and alerted them. My card is now closed and they are sending me a new card. This is terrible.

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Comments

  • barbara
  • barbara SBID #0493c1427d
  • Posted 07/11/2013
  • I was once told that we should beware of the $1.00 charge on our credit or debit cards. This may be an indication that a credit or debit card number was compromised. When a number/card is stolen, a small charge of perhaps $1.00 is made. If this goes through, the owner of the credit card is not aware of the theft and the thief now has full run of the card and higher charges are placed on the card (all in the same day) and then discarded.
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  • Sean
  • Sean SBID #4e6a27e1e4
  • Posted 11/20/2013
  • Hello,

    I work for RealNetworks, we are happy to look into this for you.

    For Billing Questions, contact our Customer Support Team:

    Call us: 1-866-585-4541
    Mon - Fri: 6 am - 6 pm PT
    Sat & Sun: 7:30 am – 5 pm PT
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Business Profile Summary

  • Real Network Superpass logo

Company Statistics

  • Complaint Against Real Network Superpass
  • Complaints Filed: 359
  • Reported Damages: $20,505.05
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