Real.com Super Pass
Complaint 257723 Details

  • Date Occurred: 06/05/2013
  • Reported Damages: $39.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

a charge for the above amount appeared on my credit card, this was not authorized, not approved, not me or my wife who made any purchase. This is apparently a theft/scam and thankfully my bank caught it and put a block on the card to avoid any further charges.

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Comments

  • Sean
  • Sean SBID #5dc36dc60a
  • Posted 11/20/2013
  • Hello,

    I work for RealNetworks, we are happy to look into this for you.

    For Billing Questions, contact our Customer Support Team:

    Call us: 1-866-585-4541
    Mon - Fri: 6 am - 6 pm PT
    Sat & Sun: 7:30 am – 5 pm PT
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Business Profile Summary

  • Real Network Superpass logo

Company Statistics

  • Complaint Against Real Network Superpass
  • Complaints Filed: 359
  • Reported Damages: $20,505.05
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.