TCF Bank
Complaint 255391 Details

On 6/7/13 I deposited $ 9,701.00 into my TCF Small Business account. It was a down payment for my company to build a piece of equipment for a medical device company. On 6/9/13 I confirmed the check posted and my account showed a + $ 9,701.00 balance. I then started to use the available funds for the project. Then on 6/11/13 the $9,701.00 was removed from the account and then the checks started to be returned from my suppliers. I also did an electronic transfer to a credit card that was returned, as result a 90 day hold was placed on that credit card. When I called the bank they told me that the teller should not have deposited the check because it was over $5000.00 and from Canada. The check is on hold for 4 to 6 weeks meanwhile my reputation with my customer and my suppliers is quickly deteriorating. The banks response was, “sorry there is nothing we can do”. I was also told, “I’m 2 weeks into my 4 to 6 weeks” like that is supposed to make me feel better.