Budget Car Rental
Complaint 253526 Details

  • Date Occurred: 06/05/2013
  • Reported Damages: $250.00
  • Location: Jacksonville Airport, FL

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I returned a Jeep Grand Cherokee on 6/5/2013. The rental period was 5/29/2013 to 6/5/2013. The vehicle was used for leisure to transport my 2 grandchildren ages 2 and 4 to a Juvenile Diabetes Foundation picnic in Jacksonville, FL. The children had their car seats in the back area and did have their sippy cups (non-spill type), dirt on their socks from the park area.

I was charged $250.00 for "excessive cleaning fee". I was never notified of this until I looked at my bank account when I returned home to Kansas! I have called and written the company and their response was the standard "the vehicle needed to be sent out for detailing due to excessive dirt/dog hair/smoke/etc." NONE of which is true!

I rented 3 cars from Budget while in Florida, I have never returned an excessively dirty car, in fact I usually gas it up and vacumn it before I return it. The vehicle was checked over with the Agent upon return and nothing was said to me then, or ever.

I have yet to resolve this issue with them, I rented 2 additional cars after that Jeep and nothing was said to me regarding anything to do with my account!

Martha Arntson

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Budget Car Rental logo

Company Statistics

  • Complaint Against Budget Car Rental
  • Complaints Filed: 16
  • Reported Damages: $6,436.20
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.