AT&T
Complaint 252993 Details

Okay, after calls to AT&T telling them my PC is not working...Was sent
a repair man dated:6/14/2013 to remove the U-verse phone that I never
ordered all I needed was just the long-distance with AT&T and they sent out a man to put in the phone about a week before.....Now I find the guy they sent before Messed up land line to Send-Fax's and when they was asked to fix it back after removing the U-verse line to fix the problem...I was told They can't fix the issue with my PC. Now I know before the wire lines was messed with I had no Problems....Now I finds out the phone lines Incoming and outgoing phone was Crossed and not set-up back to send on my land-line alone with my Home Security System line was also messed up........BECAUSE THE AT&T SERVICE MAN did not know how to get the wires of the phone set to respond back to work. Meanwhile I had to pay Micro soft to set my PC and I had to pay My Security System A fee to come out and fix the wires back after At&t had the wires outgoing crossed wrong so it didn't work property. At&T Is not the phone,Internet,TV, Cell-Phone Company to come into anyone home....mainly because They don't give the customer all the facts on the product as far as setting the product to work and if there's a problem knowing how to fully fix it.....also asking the customer to install any new U-verse product....I wish I never had At&T in my home....I am still having a hard time with the company....Now I been with At&T for years....and never had a problem until they started wanting to come into my home changing with bad offers and not fully knowing how to install new ideas. I don't went At&T to ever come into my home ever again,and if I can find a new phone Provider I Will.