WwwFactoryOutletStore.com
Complaint 251725 Details
- Date Occurred: 06/12/2013
- Reported Damages: $35.00
- Location: NY
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Received wrong information from the telephone sales representative. He told me that the $179.00 headsets would plug into the telephone I have. When I received the headsets I found that the plug is not compatible with my phone.
I called them back and asked for a refund which they did offer but they expected me to pay for shipping. I feel that it's not only wrong but incredibly short-sited for this company to expect me pay anything at all for their mistake, after all, it was their sales rep that led me astray.
Talking to the customer service gal was like talking to a cork. I'm not sure she was even plugged in.
I'm rating all one star including the price because any price is too high for worthlessness.
I suggest that the owner of this company do a little shopping at Zappos to see what customer service is all about. here's a clue Mister... Lifetime customers VS never again in this life.
- steve SBID #42280822c0
- Posted 06/18/2013
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Company Statistics
- Complaint Against FactoryOutletStore
- Complaints Filed: 7
- Reported Damages: $1,091.64
What is SBID?
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