T-Mobile
Complaint 249275 Details

  • Date Occurred: 06/10/2013
  • Reported Damages: $1,000.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purschased a T-Mobile MyTouch Dec 14 2010 at Costco. I also purchased insurance on said phone. May 2013 my phone freezes. I am sent replacement via insurance that does NOT work. I send it back they resend another and another. 7 weeks later I am on 3rd phone with intermitant service. No offer for a creidt for horrible service, they just want me to upgrade and pay again. What is a company or and insurance company that you pay each and every month worth IF they do NOT privude you witha least an equilalant phone that works. They have sent 3 phones and want to send a 4th or upgrade me to another phone that cost $580.oo. I am really upset. Can I do anything???? or am I out the money I have spent the last 2 1/2 yrs? I can easily change and pay even anohter company BUT why should the consimer have to go thru this. They have NO HEART or loyalty to their customers. HELP ME PLEASE!!!

Dawna Diaz
(Personal Information Removed)

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Business Profile Summary

  • T-Mobile logo

Company Statistics

  • Complaint Against T-Mobile
  • Complaints Filed: 178
  • Reported Damages: $2,399,886.65
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.