Cheaper-FlightDeals.org
Complaint 248803 Details

I booked a flight through Cheaper Flight Deals on 28/5/2013 and transferred the money USD788.88 on the same date via bank transfer.

Jonathan McGraw, their Sales Manager has been communicating with me until the money was transferred, since then I did not hear from him. I checked the airline and found out that they don't have any bookings with that name.

Below is his last correspondence.

Dear .....,

That is correct. You need to transfer USD788.88 after 5% discount.

Bank transfer details:

Recipient name: DMG Travel
Recipient address: Cheaper Flight Deals, 25 St James's St, London, SW1A 1HB, UK
Bank: Natwest Bank
Recipient Bank address: 63 Broad St, Birmingham, West Midlands B1 2DN, UK
SWIFT/BIC : NWBKGB2L
Recipient Account (IBAN): GB29NWBK60093978626579

Do not hesitate to contact us, if you have any questions.

Dear Valued Customer!


We have received your order and understand that you've selected Bank Transfer as your preferred payment method with your purchase. Please find your transfer instructions below. Once the transfer is complete, please confirm it online in the My Itineraries at www.cheaper-flightdeals.org, so that we can activate your tickets.

For your convenience, our company can send you your eTickets BEFORE you submit your payment. You will be able to confirm these tickets with your air company, but they will be fully activated after your payment is confirmed. Please let us know if you'd like to receive your eTickets before you submit your payment.

Please keep in mind that all transfer fees should be paid by our company. Please ask your bank to deduct all fees from the beneficiary of the transfer, or simply deduct the fees from the outgoing transfer amount.

Please note that DMG Travel Co., the beneficiary of the transfer, is the co-owner of the Cheaper Flight Deals brand.

Recipient name: DMG Travel
Recipient address: Cheaper Flight Deals, 25 St James's St, London, SW1A 1HB, UK
Bank: Natwest Bank
Recipient Bank address: 63 Broad St, Birmingham, West Midlands B1 2DN, UK
SWIFT/BIC : NWBKGB2L
Recipient Account (IBAN): GB29NWBK60093978626579

Message to beneficiary: Order# 95954
Payment amount: $830.4

You can check your order status, edit passenger info, select payment methods and confirm your payments in the My Itineraries section at www.cheaper-flightdeals.org

For faster order processing, please confirm your payment online in the My Itineraries section of our website at www.cheaper-flightdeals.org. Your ticket will be provided to you within 12 hours after we receive transfer confirmation from you.

Payment confirmation submitted by email may result in delay in your order processing.

Do not hesitate to email us, should you have any questions.

Thank you!

Best regards,
Jonathan McGraw
Sales Manager
Cheaper Flight Deals +44 20 3287 3228 (London)
+44 121 364 8083 (Birmingham)
[email protected]